Some products include an extended warranty that exceeds the reseller's warranty coverage. Please refer to your product literature or the product listing on our website for the warranty terms of your Kolink product.
If your product qualifies for extended warranty coverage and your purchase was greater than 24 months ago, you can start a warranty claim by contacting our support team. Be sure to include the following with your inquiry:
- A copy of your invoice
- A short video of the problem (uploaded as an unlisted YouTube video or via a third-party file sharing platform such as Dropbox, WeTransfer, Imgur, etc.)
- Product serial number (if applicable)
Articles in this section
- Is it possible to buy a new front or side panel?
- How do I control the RGB lighting in my Kolink case?
- Can I buy an adapter to make my motherboard compatible with the RGB/ARGBs of my tower?
- I cannot control the RGB/ARGBs with my motherboard.
- The RGB button does not work.
- Can I buy a spare PSU cable?
- My glass side panel broke. Can I replace it?
- How do I control my RGB/ARGBs with software?
- How do I control my fan speed?
- My remote is lost, broken, or malfunctioning.